Klyr — Support

Need help with Klyr? This page covers common questions and how to reach us.

What is Klyr?

Klyr is a food scanner for Lithuanian (and international) grocery shelves. Scan a product’s barcode and instantly see a 0–100 health score, with a breakdown of nutrition, additives, and processing level.

How do I scan a product?

1. Open Klyr
2. Point your camera at the product’s barcode
3. The score appears within seconds

If the barcode doesn’t scan, try better lighting or move the camera 10–20 cm away from the package.

What does the score mean?

• 80–100 (green): Good choice — clean ingredients, balanced nutrition
• 50–79 (yellow): Acceptable, with some concerns
• 0–49 (red): Avoid or limit — high in additives, sugar, salt, or saturated fat

The score combines:

• Nutri-Score (sugar, salt, saturated fat, fiber, protein, fruit/veg content)
• Additive penalty (E-numbers, artificial preservatives, colorants)
• Processing level (whole foods vs. ultra-processed)

A product I scanned isn’t in the database — what now?

Klyr uses Open Food Facts as its main product database, supplemented with Lithuanian retailer data (Rimi and others). If a product isn’t found:

• The barcode may not have been indexed yet
• The product may be very new or regional-only

We’re expanding coverage continuously.

The score for a product looks wrong — can I report it?

Yes — please email us at the support address below with:

• The product name
• The barcode number (if visible)
• What you think the score should be and why

We review reports weekly.